Shipping policy
Shipping Policy
We aim to process and ship all orders as quickly as possible. Below you’ll find details about our delivery times, shipping costs, and general terms.
Processing Time
Orders are processed within 1–2 business days (Monday–Friday, excluding public holidays). You’ll receive a confirmation email once your order has been shipped.
Shipping Times
• Sweden: 1–3 business days
• Europe: 3–7 business days
• Rest of the world: 7–14 business days
Please note that delivery times may vary depending on your location and external factors such as customs delays or courier disruptions.
Shipping Costs
Shipping costs are calculated at checkout and may vary depending on your country and the weight of the order. Free shipping may be offered during special promotions.
Tracking
All orders are shipped with a tracking number. You’ll receive an email with tracking details as soon as your order has been dispatched.
Incorrect Address
Please make sure your shipping information is correct. We are not responsible for lost packages due to incorrect or incomplete addresses provided by the customer.
Customs & Import Fees
For international orders, customs or import fees may apply depending on your country’s regulations. These fees are the responsibility of the customer.
If you have any questions regarding shipping, feel free to contact us at [zandrostudio@gmail.com].